Terms of Use

1. Eligibility

1.1 Age

You must be at least eighteen (18) years of age to create an account or use the Services. The Services are not directed to, and may not be used by, anyone under 18. We may suspend or close any account we reasonably believe belongs to a person under 18.

1.2 Capacity and authority

You represent that you have the legal capacity to enter into a binding agreement and that all information you provide to us is accurate, current, and complete.

1.3 Intended for users in the United States

The Services are offered from the United States and are intended for users located in the United States. We do not market the Services to, or seek users in, the European Economic Area or the United Kingdom. If you access the Services from outside the United States, you do so on your own initiative and are responsible for compliance with the laws of your location.

1.4 Sanctions and restricted persons

You represent that you are not located in, and are not a resident of, any jurisdiction subject to comprehensive U.S. economic sanctions, and that you do not appear on any U.S. government restricted-party list, including the Office of Foreign Assets Control's Specially Designated Nationals and Blocked Persons List. We may screen, restrict, or freeze any account we believe is associated with a sanctioned person or jurisdiction.

1.5 Legality in your jurisdiction

You are responsible for determining whether your use of any feature of the Services is lawful where you are located. If you are unsure, do not use that feature. We may restrict access to the Services or to particular features by jurisdiction at any time.

2. Your Account

2.1 Registration

Account registration and wallet connection are provided through our authentication provider, Privy (https://www.privy.io/). You may register with an email address or by connecting a supported Solana wallet, and you may be issued an embedded wallet if you do not connect one of your own. Your use of Privy's services is also subject to Privy's own terms and privacy policy.

2.2 Account security

You are responsible for maintaining the security of your account credentials and of any wallet or private keys associated with your account, and for all activity that occurs under your account. Notify us promptly at support@collector.club if you believe your account or wallet has been accessed without your authorization. We cannot recover a wallet or its contents if you lose access to it.

2.3 One account per person

You may not create more than one account, share your account, sell or transfer your account, or allow anyone else to use it. Accounts created to circumvent platform rules, event limits, or entry restrictions may be closed and any associated benefits reversed.

3. The Services and Our Role

3.1 What the Services include

The Services may include some or all of the following:

• Packs and randomized items. The purchase and opening of digital packs containing randomized collectible items.
• Marketplace access. Buying and selling collectible items.
• Redemption. Requesting delivery of the physical graded card corresponding to an eligible item.
• Progression and community features. Experience points, collector levels, badges, achievements, leaderboards, seasonal events, clubs, and other social and gamified features.

3.2 Our role, and Collector Crypt's

Collector Club operates a front-end interface. We build and run the site you are using, we surface inventory that is listed on the marketplace operated by Collector Crypt Inc. ("Collector Crypt"), we facilitate payment for transactions you initiate, and we operate the progression, event, and community features described above.

We are not the operator of the underlying platform. The marketplace infrastructure, the randomized distribution mechanics, the minting and custody of digital items, the vaulting of physical cards, and the redemption and fulfilment of physical cards are provided by Collector Crypt and its vault and infrastructure partners, not by us. We do not take physical custody of any card at any time.

3.3 Collector Crypt's terms also apply to you

Because the underlying marketplace, distribution mechanics, and vaulting are operated by Collector Crypt, your use of those parts of the Services is also governed by Collector Crypt's Terms of Service and Privacy Policy, available at https://collectorcrypt.com. Where Collector Crypt's terms govern a matter within their control — including custody, redemption, and the irreversibility of on-chain transactions — those terms apply to that matter. We recommend you read them.

3.4 Changes

We may add, modify, suspend, or discontinue any part of the Services at any time. Where a change would materially affect items you already hold or amounts you have already paid, we will use reasonable efforts to give you advance notice.

4. Packs and Randomized Outcomes

4.1 Randomization

The specific items you receive from a pack or other randomized feature are determined at the time of opening by the distribution mechanics operated by Collector Crypt, and are not predetermined or guaranteed.

4.2 Value

The value of the items you receive may be greater or less than the amount you paid. Past results, including items received by you or by other users, do not predict future results. You should not purchase packs with an expectation of profit.

4.3 Odds

Information about drop rates and rarity tiers is published on the Arcade page at https://collector.club/arcade. Odds may vary by pack type, are applied as of the time of purchase, and any change applies only to future purchases.

4.4 Assumption of risk

By purchasing or opening a pack or participating in any other randomized feature, you accept that outcomes are randomized, that you may receive items worth substantially less than you paid, and that you are solely responsible for that outcome.

5. Purchases, Fees, and Refunds

5.1 Payment

Prices and fees are shown at the point of sale. Payments are processed by third-party payment processors and, where applicable, settled in USDC on the Solana network. Those processors have their own terms and may apply their own verification requirements.

5.2 Confirmation at purchase

By selecting "Buy," "Open," or any equivalent confirmation, you reaffirm your agreement to this Agreement as it applies to that transaction.

5.3 All sales are final

Except where required by applicable law, all purchases are final. Packs cannot be refunded once opened, and transactions settled on the Solana network cannot be reversed by us or by anyone else. Nothing in this section limits any non-waivable right you have under applicable consumer protection law. If you believe a charge was made in error, contact us at support@collector.club.

5.4 Chargebacks

If you initiate a chargeback without first contacting us at support@collector.club, we may suspend your account and restrict access to items or balances pending investigation.

5.5 Taxes

You are responsible for any taxes arising from your use of the Services, including any income or capital gains tax on the sale of items. We do not provide tax advice. We may issue tax reporting documents where required by law.

6. Marketplace

6.1 Listings and sales

Listing an item is a binding offer to sell it at the listed price. When a buyer completes a purchase, the transaction is executed on the Solana network and is final and irreversible.

6.2 Fees

We charge a fee on completed marketplace transactions. The applicable rate is shown before you confirm a transaction and may change from time to time on a going-forward basis.

6.3 Our role in marketplace transactions

The marketplace is operated by Collector Crypt. We surface listings from that marketplace through our interface, and we facilitate payment for transactions you initiate through it. We are not the seller of items listed by other users, we are not a party to those transactions, and we do not operate the smart contracts, settlement, or custody arrangements through which they are executed. Marketplace transactions are also subject to Collector Crypt's terms as described in Section 3.3.

6.4 Pricing data

Any market value, price history, or comparable-sales data shown on the Services is provided for information only, comes from third-party sources, and is not a guarantee that an item will sell at any price.

6.5 Errors

We may cancel or reverse a transaction that results from an obvious pricing error, technical fault, or exploit, and return funds to the affected parties where possible. Where a transaction has already settled on the Solana network we cannot reverse it, and any correction will be made off-chain.

6.6 Disputes

If you believe a transaction involved fraud, misrepresentation, or an error in our interface, contact us at support@collector.club within 7 days. We review these case by case. Where the issue concerns the underlying marketplace, custody, or fulfilment, we will refer it to Collector Crypt.

7. Physical Cards and Redemption

7.1 Vaulted cards

Digital items available through the Services correspond to physical graded trading cards held in a third-party vault. Sourcing, grading, vaulting, and on-chain operations for those cards are performed by Collector Crypt Inc. and its vault partners.

7.2 Redemption

Where an item is eligible for redemption, you may request delivery of the corresponding physical card. Redemption is processed and fulfilled by Collector Crypt and its vault partners, not by Collector Club. Redemption requires a valid shipping address and payment of any applicable withdrawal and shipping fees. Delivery timeframes are estimates and depend on vault and carrier processing.

7.3 If something goes wrong with a redemption

If a redemption fails, is delayed, or a card is lost or damaged in vault custody or in transit, the remedy available to you is determined by Collector Crypt's terms and by the arrangements between Collector Crypt and its vault partners. Where the failure is caused by an error in our interface — for example a fee we charged in error, or a redemption request we failed to transmit — contact us at support@collector.club and we will correct it or refund what you paid us. We will assist you in raising any other redemption issue with Collector Crypt, but we cannot resolve it on their behalf.

7.4 Custody

Collector Crypt has advised that, under its terms, physical custody of a card rests at all times with the vault holding it, that Collector Crypt is not itself a physical custodian and does not provide custody or security services in respect of any card, and that Collector Crypt bears no responsibility for losses arising in connection with the shipping, transportation, or storage of a card. Each vault sets its own standards for authentication, storage, and security. Collector Club does not take custody of any physical card at any time.

8. Digital Assets and Blockchain Risk

By using the Services, you acknowledge and agree that:

• Transactions recorded on the Solana network are public, permanent, and cannot be reversed, undone, or deleted by us;
• Your wallet address and transaction history are publicly visible on the blockchain;
• The value of digital assets can fluctuate significantly, including to zero;
• Blockchain networks, wallets, smart contracts, and third-party infrastructure may fail, be delayed, or contain defects outside our control, and we are not responsible for losses arising from them;
• You are solely responsible for the security of your wallet and any private keys; and
• Nothing on the Services is investment, financial, legal, or tax advice, and we do not owe you any fiduciary duty.

Items are sold and acquired as collectibles. We offer them, and you acquire them, for personal collection and enjoyment rather than as an investment. You acknowledge that you are not relying on any effort by us to generate a profit for you, and you agree not to use the Services for investment purposes.

9. Progression, Events, and Promotions

9.1 Seasonal features

Some badges and achievements are tied to a specific event or season and are obtainable only during that period. Where a feature is described as seasonal at the time you earn it, it will be shown on your profile as earned in that season, and the season closing does not remove what you have already earned.

9.2 Evergreen features

Some badges and achievements are always obtainable and are not tied to any season. We may release new evergreen badges over time, including badges that recognise activity you completed before the badge existed, in which case we will apply them retroactively where our records allow.

9.3 Corrections

Experience points, collector levels, badges, and achievements are account features. They are not currency, are not redeemable for cash, and cannot be sold or transferred separately from your account. We may adjust or reset them where necessary to correct a technical error, to remove progress obtained in breach of Section 12, or to correct an over-issuance of a badge with a capped distribution. We will give notice where reasonably practicable.

9.4 Purchased benefits

Where you have paid for a membership tier, benefit, or other entitlement, we will not revoke it except where you have breached this Agreement or where we are legally required to. If we discontinue a purchased benefit, we will give you reasonable advance notice and offer either a comparable replacement or a refund of the unused portion.

9.5 Events and promotions

Contests, sweepstakes, seasonal events, prize pools, leaderboards, referral programs, and similar promotions are governed by their own published rules. Where those rules conflict with this Agreement, the promotion rules control for that promotion.

10. User Content and Community Features

10.1 Your content

You are responsible for anything you post, submit, or transmit through the Services, including its legality and accuracy.

10.2 Licence

You keep ownership of your content. By posting it, you grant us a non-exclusive, royalty-free, worldwide, sub-licensable licence to host, store, reproduce, display, and distribute it in connection with operating and promoting the Services. This licence ends when you delete the content or close your account, except that it continues for copies already incorporated into materials we distributed before deletion, and for any copy we are required to retain by law. We will not begin any new use of your content after you delete it.

10.3 Moderation

We may review, refuse, remove, or restrict any content, and may suspend accounts, at our reasonable discretion. We are not obligated to monitor content.

11. Intellectual Property

11.1 Our property

The Services and their content, design, software, and branding are owned by or licensed to us and are protected by intellectual property laws. You receive a limited, revocable, non-exclusive, non-transferable licence to use the Services for your own personal, non-commercial purposes.

11.2 Third-party rights

Trading cards represented on the Services feature intellectual property owned by third parties, including The Pokémon Company and other rights holders. We do not claim ownership of that intellectual property. Acquiring an item gives you rights in that item and, where applicable, in the corresponding physical card. It does not give you any licence or rights in the underlying brand, artwork, or characters.

11.3 Copyright complaints

If you believe material on the Services infringes your copyright, send a notice complying with 17 U.S.C. § 512(c)(3) to admin@collector.club.

12. Prohibited Conduct

You agree not to:

• Use the Services for any unlawful purpose or in violation of any applicable law, including anti-money laundering and sanctions laws;
• Engage in fraud, misrepresentation, or deception in any transaction or communication;
• Engage in market manipulation, including wash trading, self-dealing, shill bidding, artificial inflation of prices or transaction volume, or coordinated trading intended to deceive other users or to affect any platform metric, leaderboard, prize pool, or reward;
• Create multiple accounts, or use scripts, bots, or automated tools, to circumvent platform rules or to generate entries, rewards, or progression;
• Attempt to gain unauthorized access to the Services, or to probe, exploit, or interfere with their security or integrity;
• Reverse engineer, decompile, or create derivative works from any part of the Services;
• Harvest or collect other users' information without their consent;
• Harass, threaten, or abuse other users; or
• Impersonate any person or entity, or misrepresent your affiliation with one.

We may investigate suspected violations and may suspend accounts, remove content, reverse off-chain transactions, and withdraw entries, rewards, or progression obtained in violation of these rules, and report conduct to law enforcement. We cannot reverse a transaction that has settled on the Solana network; where such a transaction is involved, any remedy will be applied off-chain.

13. Suspension and Termination

13.1 By you

You may stop using the Services at any time, and may request account closure by emailing support@collector.club. Account deletion is handled as described in our Privacy Policy.

13.2 By us

We may suspend or terminate your access to the Services if you breach this Agreement, if we are required to by law or by a governmental authority, or where we reasonably believe it is necessary to protect the Services or other users.

13.3 Your assets on termination

Termination does not, by itself, take away items you own. Unless we are legally prohibited from doing so, or the termination relates to fraud, sanctions, or a live investigation:

• digital items held in your wallet remain yours and remain accessible on the blockchain, independently of our interface;
• you will have a reasonable period of at least thirty (30) days to submit a redemption request for any eligible vaulted physical card, subject to the usual fees and to Collector Crypt's fulfilment process; and
• any remaining balance will be available for withdrawal during that period.

13.4 Inactivity and unclaimed property

If your account is inactive for the period specified by applicable state unclaimed property law and we cannot reach you using the contact details on file, any remaining balance held by us may be reported and remitted to the applicable state authority as required by law.

13.5 Survival

Sections 8, 11, 14, 15, 16, 17, and 18 survive termination.

14. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT ITEMS WILL RETAIN OR INCREASE IN VALUE, OR THAT ANY BLOCKCHAIN OR THIRD-PARTY SERVICE WILL OPERATE WITHOUT DISRUPTION.

WE MAKE NO WARRANTY IN RESPECT OF ANY SERVICE PROVIDED BY COLLECTOR CRYPT OR ANY VAULT, INCLUDING AUTHENTICATION, GRADING, STORAGE, SECURITY, REDEMPTION, OR SHIPPING.

Some states do not allow the exclusion of certain warranties, so parts of this section may not apply to you.

15. Limitation of Liability

15.1 Excluded damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, OR FOR LOST PROFITS, LOST DATA, OR LOSS OF GOODWILL, ARISING OUT OF OR RELATING TO THE SERVICES.

15.2 General cap

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE THOUSAND U.S. DOLLARS ($1,000).

15.3 Third-party services

We are not liable for the acts or omissions of Collector Crypt, any vault, any payment processor, any blockchain network, or any other third party, or for any loss of or damage to a physical card in vault custody or in transit. Your remedies in respect of those matters are as set out in the terms of the party providing them.

15.4 What cannot be limited

NOTHING IN THIS AGREEMENT LIMITS LIABILITY FOR FRAUD, GROSS NEGLIGENCE, OR WILLFUL MISCONDUCT, OR FOR ANY LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW. NOTHING IN THIS AGREEMENT AFFECTS YOUR NON-WAIVABLE STATUTORY RIGHTS AS A CONSUMER.

Some states do not allow certain limitations of liability, so parts of this section may not apply to you.

16. Dispute Resolution and Arbitration

16.1 Informal resolution first

Before starting arbitration, you agree to contact us at admin@collector.club with a written description of the dispute, your name and account email, and the relief you are seeking. We will try to resolve it within sixty (60) days. Completing this step is a condition of starting arbitration. Any limitation period is paused during this time.

16.2 Binding arbitration

If we cannot resolve the dispute informally, it will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, before a single arbitrator, in English. The seat of arbitration is the State of Delaware. Hearings will be held remotely by default.

16.3 Costs

We will pay filing, administration, and arbitrator fees to the extent required by the AAA Consumer Arbitration Rules. If you show that those costs would be prohibitive compared with going to court, we will pay as much of them as the arbitrator considers necessary.

16.4 Class action waiver

YOU AND COLLECTOR CLUB AGREE THAT ANY PROCEEDING WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT AS A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION.

This waiver does not apply to a claim for public injunctive relief, which is governed by Section 16.5(c).

If a court or arbitrator finds this waiver unenforceable as to any claim other than a claim for public injunctive relief, or finds that arbitration may proceed on a class or representative basis, then Section 16.2 is void in its entirety and the dispute will proceed in court. A finding that this waiver is unenforceable as applied to a claim for public injunctive relief does not void Section 16.2 and does not affect the arbitration of any other claim.

16.5 Exceptions

(a) Either party may bring an individual claim in small claims court.

(b) Either party may seek injunctive relief in court to protect its intellectual property or confidential information.

(c) Public injunctive relief. Nothing in this Agreement waives your right to seek public injunctive relief in any forum where that right cannot lawfully be waived. Any claim for public injunctive relief will be brought in a court of competent jurisdiction and will be stayed pending completion of arbitration of your individual claims. This subsection is severable from, and its unenforceability does not affect, the remainder of Section 16.

16.6 Thirty-day opt-out

You may opt out of Sections 16.2 and 16.4 by emailing admin@collector.club with the subject line "Arbitration Opt-Out" within thirty (30) days of first accepting this Agreement, including your full name and account email. Opting out does not affect any other part of this Agreement.

16.7 Coordinated filings

If twenty-five (25) or more similar arbitration demands are filed against us by the same or coordinated counsel within a sixty (60) day period, the parties agree the claims will be arbitrated in batches of no more than fifty (50), with an initial batch proceeding and the remainder stayed pending its resolution.

16.8 Limitation period

To the extent permitted by law, any claim relating to the Services must be brought within one (1) year after it arises.

17. Governing Law

This Agreement is governed by the laws of the State of Delaware, without regard to its conflict of laws rules. Where a dispute is not subject to arbitration, the state and federal courts located in the State of Delaware have exclusive jurisdiction. Nothing in this section deprives you of the protection of any mandatory consumer protection law of the state in which you reside.

18. General

18.1 Changes to this Agreement

We may update this Agreement. For material changes we will give notice by email or through the Services at least thirty (30) days before they take effect, and material changes apply only going forward — they do not affect transactions completed before the effective date. For minor changes we will update the "Last Modified" date. Continuing to use the Services after a change takes effect means you accept it.

Changes to Section 15 or Section 16 do not apply to you unless you affirmatively accept them. If you do not accept a change to those sections, the version in effect when you last accepted this Agreement continues to govern any dispute that arose before the change.

18.2 Electronic communications

You consent to receive agreements, notices, and disclosures from us electronically, and agree that they satisfy any requirement that such communications be in writing, in accordance with the federal E-SIGN Act.

18.3 Notices

We may give you notice by email to the address on your account or by posting on the Services. Notices to us go to admin@collector.club.

18.4 Assignment

You may not assign this Agreement without our written consent. We may assign it in connection with a merger, acquisition, or sale of assets.

18.5 Entire agreement

This Agreement, together with the Privacy Policy and any promotion rules referenced in it, is the entire agreement between you and Collector Club regarding the Services.

18.6 Severability and waiver

If any provision is held unenforceable, it will be modified to the minimum extent necessary and the rest of the Agreement remains in effect, except as expressly provided in Section 16.4. Our failure to enforce a provision is not a waiver of it.

18.7 Force majeure

We are not liable for any failure or delay caused by events beyond our reasonable control, including blockchain network failures, internet outages, and third-party service disruptions.

18.8 No partnership

Nothing in this Agreement creates an agency, partnership, joint venture, or employment relationship between you and Collector Club.

19. Contact

Legal, privacy, and copyright: admin@collector.club
Account and support: support@collector.club

Digital Collector Club Inc., a Delaware C corporation